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PAGE 26 GOVERNANCE REVIEW ENHANCED SERVICES Sport Quality Observations A template has been written for an initiative where observers are scheduled to view an organizations operation for the purpose of o Identifying strengths and weaknesses o Reporting to the organizations executive o Recommending possible action To date the foundational materials have been written and an operational outline produced. BC Hockey is currently looking to pilot the program. If the program is acceptable the goal is to have every Association observed over a three 3 to four 4 year period. The program will be flexible enough to key on Association identified needs. Two 2 major obstacles have been encountered 1 Associations need to budget a certain amount of time that can be allocated to the project 2 The project must been seen as an assistance to the Association simply supplying a service to make the organization better rather than a way to pry into business